Good to Know

Operation Time

  • Customer service's hours is Monday to Friday, 11:00 am to 5:30pm.
  • You can contact our customer service from the live chat box at the right of the website.
  • Your feedback is important to us. Please email your feedback or complaint to customer@goodest.my.

About shopping with us

  • Please check on the product's details and picture before placing the order. Especially for fashion category.
  • We will try our best to match the product's photo with the real product as close as possible.
  • Most of the clothes have not undergo the Washing Care test. It's advisable for you to treat it seperately when you do the first laundry.
  • Please check the reciepient's address and contact number carefuly before confirm your oder.
  • The product will sendout within 48hrs after we receive your full payment.
  • We will inform you by email after sending out your products. If you are not receiving your products after 3 days, please contact our customer service department.