Payment & Delivery

Delivery

  • When is my order will send for delivery?
    Our cut-off time is 1pm (UTC + 8:00) every working day. Any order comes in before 1pm will send out in the same day, others will send on the next working day.

  • What does Goodest charge for delivery fees?
    We charge in flat rate which is RM8 per order. We also offer to a free delivery charge if you purchase more than RM50 in each order.

  • How long will it be to receive my product?
    For normal shipping proccess, it will take about 2 to 5 working days to reach you. Please contact us if you did not receive your product after the 5th working day of your order date.

  • Can I choose my prefered courier company?
    Goodest always reserved the rights to decide the courier company. If you have a special request on the courier company, please leave a message at "Do me a flavor.." column. You will lost the free delivery offer even your purchase is over RM50.

  • Will you let me know after you sent my order?
    Yes, we will send you an email to inform you after we sent out your order.

  • How can contact Goodest for addition information?
    If you need help with your order please feel free to email us. This option is available 24/7! You can also contact us by our live chat box at the right of the website from 11:00 am to 4:30pm (working day).

Payment

  • What kind of payment method you accept?
    We accept online credit card payment by Paypal. If you have no credit card, no worry. Just go to the following bank to do a manual transfer. Our bank account details are :
    Name : GOODEST LIFESTYLE
    CIMB Bank
    Account Number : 1421-0014987-057
    Public Bank
    Account Number : 3172318408
    Maybank
    Account Number : 512763601166

    Please email your order number, the bank you bankin, amount you bankin, time and date to customer@goodest.my. After we clarified your payment, we will send out your order.

  • I am using ATM machine to do the manual payment transfer, can I get back my change if I pay more?
    Yes, we will send you a e-Cash Voucher for you to claim back your change if you pay more to us. You can use it anytime you like in the next shopping. That is no time limitation.